General FAQs

What is Yo!Gigs?

Yo!Gigs is a fully customizable, turnkey software that allows business owners to launch an advanced service marketplace. It is a versatile solution that caters to multiple service industry niches, becoming the only software in the world purpose-built to cater to the freelance and handyman industry. Launch a service marketplace like Upwork, Fiverr, TaskRabbit, or Thumbtack with industry-specific features such as analytics and reports, bidding module, service packages, and more.

How to get started with Yo!Gigs?
How many niches can be catered to by Yo!Gigs in the service marketplace industry?
How many languages are supported by Yo!Gigs?
Do you have a Mobile App for Yo!Gigs?
How many revenue streams are supported by Yo!Gigs?
In what programming language is the source Code written?
What is the WorkFlow supported by Yo!Gigs?
Does Yo!Gigs offer a personalized demo?
Can the Yo!Gigs source code be modified?
Is the software Yo!Gigs well-equipped for global expansion?
Can a custom payment method be added to Yo!Gigs?
Does Yo!Gigs support the P2P business model?
Is the launched service website marketplace SEO-friendly?

Admin FAQs

How much time is required to launch a service website marketplace with Yo!Gigs?

The turnkey software solution- Yo!Gigs can launch a service marketplace in a few days, and may extend to a month according to the business owner's customization requirements.

Is Yo!Gigs GDPR-compliant software?

Yes, Yo!Gigs is a highly secure software solution that adheres to GDPR (General Data Protection Regulation), the European Union's Data Privacy, Protection Law, and other local compliance standards, prioritising user data protection.

It is built to deliver high customer satisfaction, gain consumer trust, and ensure user retention on the Yo!Gigs-built website. The platform user can request the admin to provide or delete their data.

Does Yo!Gigs offer comprehensive documentation and a user manual?

The Yo!Gigs team follows a client-centric approach with a systematic user manual for all user types- admin, freelancer, and client. The detailed documentation assists users in the effective use, setup, and configuration of the website. It offers seamless onboarding on the platform.

What pricing packages are offered by Yo!Gigs?

The state-of-the-art software-Yo!Gigs is a self-hosted, turnkey software with unparalleled post-launch support, accessible with the software package for a duration ranging from 6 to 12 months, and white label benefits that provide the business owner with the flexibility for personalized branding.

The business personnel quickly enter the service industry with an iterative MVP. The software is made available at four tiered pricing levels. Get a detailed overview here.

  • GoQuick Lite
  • GoQuick
  • GoCustom
  • GoCustom Prime
Can the admin get detailed reports and analytics of the platform?

Yes, the Yo!Gigs software is well-equipped with real-time reports and analytics functionality. It provides auto-generated reports on revenue generation, user performance, sales, and more. Yo!Gigs is an off-the-shelf software supporting data-backed business decisions.

What maintenance support is offered by the team of Yo!Gigs?

Depending on the chosen package, Yo!Gigs offers 6-12 months of free technical support to clients. The team provides expert support for the following types of issues.

  • Programming errors/Bugs/Server-side Scripting
  • Calculation errors/Bugs/Logical Bugs
  • Connection Errors/API Integration Errors
What is the function of the sponsored freelancer module?

Sponsored freelancing feature allows the admin to display certain freelancers on top of the listing pages for increased visibility and hiring possibilities. The admin can mark the sponsored freelancers on the platform in exchange for a set amount. It is set for a tentative time period.

Does Yo!Gigs support any promotional offers?

Yes, the latest version of Yo!Gigs supports discount coupons as promotional codes that lure users to the platform and make purchases for the service packages. This functionality assists in increased participation of the registered users in exchange for a price reduction.

Is dual-search functionality available on the platform built with Yo!Gigs?

Yes, Yo!Gigs allows users to hire freelancers as well as search for jobs on a single platform.

Service Provider FAQs

What is the onboarding process for the service providers on the platform?

Onboarding on the Yo!Gigs platform is extremely simple with the provided user-friendly and intuitive interface on the service platform. This assists business owners in offering an easy and convenient experience for new registrants. Given below is the step-by-step onboarding process.

  • Visit the front-end home page to create an account
  • Fill in the details as a freelancer and create an account using Gmail or an Apple ID
  • Fill in the freelancer registration form with necessary information, qualifications, skills, certification, and more.
  • Verify your account with the email authentication.
  • The account is now ready to onboard after the account approval by the admin.
Can a service provider enroll as a service seeker on the platform?

Yes, a service provider can enroll as a service seeker on the platform. The skilled experts have to register themselves on the platform with all the necessary details- qualifications, certifications, skills, etc., which makes them eligible to enroll as a service seeker. Whereas, the clients are required to make a detailed registration to enroll as a service provider on the platform.

How can the skilled professionals add service packages?

The service packages provide a ready-to-go service option to be purchased by clients. The packages are created on the website by freelancers/skilled professionals and the admin.

  • Service Provider : The freelancer can create multiple service plans, defining their services, prices, and plans to be offered.
  • Admin : The admin can also build editable service packages that can be assigned to the service provider and are ready to be sold to the clients.
How can a service provider set their availability?

The service provider, freelancer, or skilled professional registered on the website can set their availability through the calendar booking feature. A service provider can update the calendar on their dashboard with the date and time according to their availability.

A client can directly book the professional, even on a recurring basis, according to their availability.

How do service providers receive payment on the platform?

Yo!Gigs follows a uniform and easy payment procedure on the platform to maintain a hassle-free platform experience.

  • The client hires a service provider on full payment for the task.
  • The payment is then transferred to the admin.
  • On successful job completion, the client releases the payment to the tasker's wallet after deducting the commission amount.
  • The taskers can then request a fund withdrawal from the admin.
What measures has Yo!Gigs taken to protect the interests of the professionals?

The Yo!Gigs team of experts recognised the inconsistencies in the service website marketplace and introduced the job cancellation feature to conserve the interest of a skilled professional. The admin has the flexibility to set cancellation charges for the service seeker according to the cancellation timing to protect their interest and increase customer retention.

What are the modes of payment supported by Yo!Gigs?

There are 9+ payment gateways and methods integrated in Yo!Gigs. It includes credit card, debit card, bank transfer, cash wallet, and digital wallet. The payment gateways integrated on the platform are listed below.

  • Stripe Connect
  • Authorise.Net
  • Paygate
  • Paystack
  • Paypal, and more
How can a freelancer apply to the sponsored freelancer functionality?

The skilled service professionals can apply to be on the sponsored list following the platform process or by contacting the admin. The sponsored freelancers are listed at the top of their category or the platform listings. Numerous freelancers based on the set number by the admin can be displayed on top and are removed upon the expiration of their set contract.

Service Seeker FAQs

How to avail of the discount coupons?

The discount coupons are created by the admin of the platform. The clients can avail of these coupons at the checkout page. The discount coupons are aimed at motivating service seekers to purchase the service packages or accept the job bidding at a discounted price.

Does Yo!Gigs support radius search filters?

Yes, Yo!Gigs supports geolocation and radius search filter. This feature allows recruiters to find skilled service professionals at a commuting distance. Similarly, this also allows the professionals to find customers within the coverage area.

Can I search for a service provider based on the hourly rate?

Yes, Yo!Gigs allows seamless search filters based on the hourly rate for the service seekers. This functionality assists in only viewing freelancers who have defined their specified hourly rate.

Can one hire a service provider on an hourly basis?

Yes, Yo!Gigs allows a service seeker or client to hire a service provider on an hourly basis. The clients can search for service providers on the rate set by the professionals according to the hourly service prices in their default currency. Yo!Gigs also supports an hourly basis search filter for further assistance.

Does Yo!Gigs support the rate and review feature?

Yes, both service providers and service seekers can post reviews and ratings, assisting in making informed job and hiring decisions. This promotes a transparent service exchange on the platform.

What are the multiple job types supported by Yo!Gigs?

Yo!Gigs supports numerous job types on the platform.

  • Private Jobs
  • Bidding Module
  • Fixed Price Jobs
  • Direct Job Invitations
  • Public Jobs
Can a service seeker add more skills to the platform?

A client or a service seeker can add numerous skills from the parent categories. But if the required skill is not available on the list, Yo!Gigs supports the advanced functionalities of adding directly to the list, or you can request the administrator to add the required new skill.

How can a client curate a shortlist for the job posted?

Yo!Gigs allows clients to shortlist the interested and potential professionals for the job posted. This feature assists in an organized selection process. The candidates are not informed of the shortlisting feature. It is an internal module that simplifies the hiring procedure. This functionality helps in easy comparison and making well-researched decisions.

Still Have Questions? Our experts are just a click away
Let’s Talk