General FAQs
What is Yo!Gigs?
Yo!Gigs is a fully customizable, turnkey software that allows business owners to launch an advanced service marketplace. It is a versatile solution that caters to multiple service industry niches, becoming the only software in the world purpose-built to cater to the freelance and handyman industry. Launch a service marketplace like Upwork, Fiverr, TaskRabbit, or Thumbtack with industry-specific features such as analytics and reports, bidding module, service packages, and more.
How to get started with Yo!Gigs?
A new business owner has to follow a simple four-step guide to build their own on-demand service website marketplace with Yo!Gigs. It supports a hassle-free process to enter the advancing industry quickly.
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Step 01: Get the Yo!Gigs Licence
The first step is to purchase the Yo!Gigs lifetime licence at a one-time cost after contacting the field experts and exploring the operations seamlessly delivered by the software.
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Step 02: Set Up and Installation
The second step is the setup and installation of the software on the client's choice of server. Get to know more about the server requirements here.
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Step 03: Configure Your Marketplace
The platform owner can offer a streamlined onboarding experience to user types through a dedicated platform configuration, business name, logo, landing pages, and more.
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Step 04: Launch and Manage
Manage the website service operations with the built-in managerial features offered by Yo!Gigs. Utilize the robust operational dashboard to make business decisions.
To know more about how to start your own service marketplace. Get in touch with the experts on the Yo!Gigs team.
How many niches can be catered to by Yo!Gigs in the service marketplace industry?
Yo!Gigs is a one-stop software solution that caters to the needs of numerous niches in the service industry. The software is filled with diverse cutting-edge functionalities that can harbour multiple markets and assist in launching their own niche-based, vertical service marketplace. Listed are some of the business domains in the service marketplace.
- Freelance
- Education
- Travel
- Handyman
- Healthcare
- Food & Catering
- Car Service, and more
How many languages are supported by Yo!Gigs?
Yo!Gigs is a multilingual service marketplace software that supports numerous languages on the platform. Check out the Yo!Gigs demo in English, French, Spanish, and R2L (right-to-left script) languages to witness the functionality in action.
Do you have a Mobile App for Yo!Gigs?
The current Yo!Gigs module has iOS and Android native mobile apps under development. Still, the software offers a well-maintained web progressive app offering a blend of web app and native experience, along with a user-friendly and responsive design.
In the meantime, a mobile app for your service marketplace can be developed per your business requirements by the team of professionals at Yo!Gigs. The industry experts here create value in return for money with a versatile and powerful app in 3-4 months. Get in touch with our sales team if you still require a mobile solution for your services marketplace. Our sales experts can also provide you with a feasible and quick alternative.
How many revenue streams are supported by Yo!Gigs?
Yo!Gigs is built with a client-centric approach and supports numerous revenue streams that assist the platform owner in successfully attaining the breakeven point and realizing its ROI (Return On Investment). The list of revenue streams supported by Yo!Gigs are given below.
- Commissions
- Paid Listings
- Affiliate Marketing
- Pay-per-Click (PPC) Campaign
- Partnership
- Service Charges
In what programming language is the source Code written?
The programming language used for writing the source code is- PHP.
What is the WorkFlow supported by Yo!Gigs?
The Yo!Gigs business model comprises three user types: the admin, service provider, and service seeker.
- Admin : The admin controls all the platform functionalities and manages the user types with a well-maintained, robust dashboard. Admin can manage the CMS, commission charges, background checks, and more.
- Service Seekers : The service seekers of the platform post with advanced job postings, can send direct invitations to professionals, and hire for the required service.
- Service Providers : The skilled professionals register, adding the service offered, identity proofs, background checks, and more.
Does Yo!Gigs offer a personalized demo?
Yes, Yo!Gigs offers a free personalised, one-on-one demo. Consult the experts for more information.
Can the Yo!Gigs source code be modified?
Yo!Gigs is a fully customizable and scalable software solution that can be modified according to the client's business requirements. With a proper understanding of the FATbit framework, it can be done with precision.
Is the software Yo!Gigs well-equipped for global expansion?
Yo!Gigs is a well-equipped software for global expansion with customizable features. It has no geographical restrictions and can be launched in any part of the world.
- Highly scalable
- Multi currency
- Multilingual, and more
Can a custom payment method be added to Yo!Gigs?
Yes, as the Yo!Gigs software is fully customizable, it allows new business owners to add or integrate extra payment gateways and methods into the service marketplace. It can vary location-wise, and the software is developed to accommodate these required modifications. Some of the pre-integrated gateways are listed below.
- Paypal
- Authorise.net
- Stripe
- Paygate
- Paystack
- Bank Transfer
- eWallet, and more.
Does Yo!Gigs support the P2P business model?
Yes, Yo!Gigs is built to support a P2P(Peer-to-Peer) business model. The software is also built to accommodate other popular business models listed below.
- B2C(Business to Customer)
- B2B(Business to Business)
- C2C( Customer to Customer)
- C2B (Customer to Business)
- B2E (Business to Employee)
- Hybrid Business Models
Is the launched service website marketplace SEO-friendly?
Yes, the Yo!Gigs software solution is purpose-built with the required SEO integrations that assist in reaching a larger consumer base. It is equipped with functionalities as listed below.
- Meta Tags Management
- URL Rewriting
- Image Attributes Management
- Sitemap
- Robots.txt file
- Google Tag Manager
Admin FAQs
How much time is required to launch a service website marketplace with Yo!Gigs?
The turnkey software solution- Yo!Gigs can launch a service marketplace in a few days, and may extend to a month according to the business owner's customization requirements.
Is Yo!Gigs GDPR-compliant software?
Yes, Yo!Gigs is a highly secure software solution that adheres to GDPR (General Data Protection Regulation), the European Union's Data Privacy, Protection Law, and other local compliance standards, prioritising user data protection.
It is built to deliver high customer satisfaction, gain consumer trust, and ensure user retention on the Yo!Gigs-built website. The platform user can request the admin to provide or delete their data.
Does Yo!Gigs offer comprehensive documentation and a user manual?
The Yo!Gigs team follows a client-centric approach with a systematic user manual for all user types- admin, freelancer, and client. The detailed documentation assists users in the effective use, setup, and configuration of the website. It offers seamless onboarding on the platform.
What pricing packages are offered by Yo!Gigs?
The state-of-the-art software-Yo!Gigs is a self-hosted, turnkey software with unparalleled post-launch support, accessible with the software package for a duration ranging from 6 to 12 months, and white label benefits that provide the business owner with the flexibility for personalized branding.
The business personnel quickly enter the service industry with an iterative MVP. The software is made available at four tiered pricing levels. Get a detailed overview here.
- GoQuick Lite
- GoQuick
- GoCustom
- GoCustom Prime
Can the admin get detailed reports and analytics of the platform?
Yes, the Yo!Gigs software is well-equipped with real-time reports and analytics functionality. It provides auto-generated reports on revenue generation, user performance, sales, and more. Yo!Gigs is an off-the-shelf software supporting data-backed business decisions.
What maintenance support is offered by the team of Yo!Gigs?
Depending on the chosen package, Yo!Gigs offers 6-12 months of free technical support to clients. The team provides expert support for the following types of issues.
- Programming errors/Bugs/Server-side Scripting
- Calculation errors/Bugs/Logical Bugs
- Connection Errors/API Integration Errors
What is the function of the sponsored freelancer module?
Sponsored freelancing feature allows the admin to display certain freelancers on top of the listing pages for increased visibility and hiring possibilities. The admin can mark the sponsored freelancers on the platform in exchange for a set amount. It is set for a tentative time period.
Does Yo!Gigs support any promotional offers?
Yes, the latest version of Yo!Gigs supports discount coupons as promotional codes that lure users to the platform and make purchases for the service packages. This functionality assists in increased participation of the registered users in exchange for a price reduction.
Is dual-search functionality available on the platform built with Yo!Gigs?
Yes, Yo!Gigs allows users to hire freelancers as well as search for jobs on a single platform.
Service Provider FAQs
What is the onboarding process for the service providers on the platform?
Onboarding on the Yo!Gigs platform is extremely simple with the provided user-friendly and intuitive interface on the service platform. This assists business owners in offering an easy and convenient experience for new registrants. Given below is the step-by-step onboarding process.
- Visit the front-end home page to create an account
- Fill in the details as a freelancer and create an account using Gmail or an Apple ID
- Fill in the freelancer registration form with necessary information, qualifications, skills, certification, and more.
- Verify your account with the email authentication.
- The account is now ready to onboard after the account approval by the admin.
Can a service provider enroll as a service seeker on the platform?
Yes, a service provider can enroll as a service seeker on the platform. The skilled experts have to register themselves on the platform with all the necessary details- qualifications, certifications, skills, etc., which makes them eligible to enroll as a service seeker. Whereas, the clients are required to make a detailed registration to enroll as a service provider on the platform.
How can the skilled professionals add service packages?
The service packages provide a ready-to-go service option to be purchased by clients. The packages are created on the website by freelancers/skilled professionals and the admin.
- Service Provider : The freelancer can create multiple service plans, defining their services, prices, and plans to be offered.
- Admin : The admin can also build editable service packages that can be assigned to the service provider and are ready to be sold to the clients.
How can a service provider set their availability?
The service provider, freelancer, or skilled professional registered on the website can set their availability through the calendar booking feature. A service provider can update the calendar on their dashboard with the date and time according to their availability.
A client can directly book the professional, even on a recurring basis, according to their availability.
How do service providers receive payment on the platform?
Yo!Gigs follows a uniform and easy payment procedure on the platform to maintain a hassle-free platform experience.
- The client hires a service provider on full payment for the task.
- The payment is then transferred to the admin.
- On successful job completion, the client releases the payment to the tasker's wallet after deducting the commission amount.
- The taskers can then request a fund withdrawal from the admin.
What measures has Yo!Gigs taken to protect the interests of the professionals?
The Yo!Gigs team of experts recognised the inconsistencies in the service website marketplace and introduced the job cancellation feature to conserve the interest of a skilled professional. The admin has the flexibility to set cancellation charges for the service seeker according to the cancellation timing to protect their interest and increase customer retention.
What are the modes of payment supported by Yo!Gigs?
There are 9+ payment gateways and methods integrated in Yo!Gigs. It includes credit card, debit card, bank transfer, cash wallet, and digital wallet. The payment gateways integrated on the platform are listed below.
- Stripe Connect
- Authorise.Net
- Paygate
- Paystack
- Paypal, and more
How can a freelancer apply to the sponsored freelancer functionality?
The skilled service professionals can apply to be on the sponsored list following the platform process or by contacting the admin. The sponsored freelancers are listed at the top of their category or the platform listings. Numerous freelancers based on the set number by the admin can be displayed on top and are removed upon the expiration of their set contract.
Service Seeker FAQs
How to avail of the discount coupons?
The discount coupons are created by the admin of the platform. The clients can avail of these coupons at the checkout page. The discount coupons are aimed at motivating service seekers to purchase the service packages or accept the job bidding at a discounted price.
Does Yo!Gigs support radius search filters?
Yes, Yo!Gigs supports geolocation and radius search filter. This feature allows recruiters to find skilled service professionals at a commuting distance. Similarly, this also allows the professionals to find customers within the coverage area.
Can I search for a service provider based on the hourly rate?
Yes, Yo!Gigs allows seamless search filters based on the hourly rate for the service seekers. This functionality assists in only viewing freelancers who have defined their specified hourly rate.
Can one hire a service provider on an hourly basis?
Yes, Yo!Gigs allows a service seeker or client to hire a service provider on an hourly basis. The clients can search for service providers on the rate set by the professionals according to the hourly service prices in their default currency. Yo!Gigs also supports an hourly basis search filter for further assistance.
Does Yo!Gigs support the rate and review feature?
Yes, both service providers and service seekers can post reviews and ratings, assisting in making informed job and hiring decisions. This promotes a transparent service exchange on the platform.
What are the multiple job types supported by Yo!Gigs?
Yo!Gigs supports numerous job types on the platform.
- Private Jobs
- Bidding Module
- Fixed Price Jobs
- Direct Job Invitations
- Public Jobs
Can a service seeker add more skills to the platform?
A client or a service seeker can add numerous skills from the parent categories. But if the required skill is not available on the list, Yo!Gigs supports the advanced functionalities of adding directly to the list, or you can request the administrator to add the required new skill.
How can a client curate a shortlist for the job posted?
Yo!Gigs allows clients to shortlist the interested and potential professionals for the job posted. This feature assists in an organized selection process. The candidates are not informed of the shortlisting feature. It is an internal module that simplifies the hiring procedure. This functionality helps in easy comparison and making well-researched decisions.