In the present-day world, launching an online on-demand handyman service marketplace like TaskRabbit has become a lucrative business venture. The handyman service platform industry has witnessed proliferating demand due to high convenience, improved customer experience, access to skilled service providers, easy availability, and more offered to platform users. This industry has exhibited an increase in market size, growing at a CAGR of 13% in the projected years of 2024 to 2032. The industry revenue is estimated to be USD 14.7 billion in 2030.
Hence, the industry invites aspiring entrepreneurs to invest in this booming sector, catering to numerous pain points, niches, and requirements of skilled handymen and clients. Further, leveraging sector benefits, the industry promotes local employment and entrepreneurship among new business enthusiasts.
In this blog, we dive deeper into one of the leading online handyman service platforms- TaskRabbit, its business model, and revenue model duly followed by the step-by-step guide to building a successful handyman service website.
Table of Contents
What is TaskRabbit?
TaskRabbit, formerly known as RunMyErrand, is a service handyman platform that connects skilled handyman professionals with customers, homeowners, and clients. Established in 2008 in San Francisco, the business has registered over 200,000 taskers on its website. In 2017, TaskRabbit was acquired by Ikea, the Swedish furniture enterprise, and is now integrated into the Ikea app as a service offering API.
The platform has generated over USD 170 million in revenue and has completed approximately 16 million total tasks in 2024. TaskRabbit caters to diverse service niches such as furniture assembly, shifting, home repairing, cleaning, and more. Hence, the platform’s success is positively driven due to the convenience offered to the customers.
Key Competitors of TaskRabbit
Let us have a look at the key competitors of TaskRabbit to recognize the popularity of handyman service websites and briefly reflect on the competitors of the marketplace. This information will assist a young entrepreneur in identifying the gaps and consumer pain points in the industry and conducting thorough market research.
- Airtasker: Founded in 2012 in Australia, this handyman service marketplace is rated 4.2 on Trustpilot. Airtasker supports a bidding system and has listed over a hundred service niches on the platform.
- Thumbtack: Founded in 2008 as a local directory in California, this local home service platform is rated 3.8 on Trustpilot. Thumbtack offers a broader range of services from home improvement to event planning, attracting a wider consumer base.
- Bark: Founded in 2014 in London, Bark has been rated 4.1 on TrustPilot. The platform offers over 2000 services to customers, with expanded branches in eight countries. It delivers wide-ranging professional services from home cleaning to web design.
These platforms have lured a large user base to the platforms preparing a fruitful ground for new businesses to launch their websites and avail of its benefits. Now, let’s understand the business model of TaskRabbit.
How does TaskRabbit Function?
The business model of TaskRabbit offers operational convenience to its users and this section of the blog will enlighten new business enthusiasts about the platform’s workflow. The main value proposition of the website is to connect skilled handyman professionals with homeowners or service seekers with ease and flexibility. A handyman freelance platform like TaskRabbit functions on an aggregator model, mainly to connect the two parties. The platform owner acts as a mediator or aggregator and holds no tangible assets or inventory. Now, the blog sheds light on the workflow of the platform.
- Service Providers: The handyman professionals of the platform assist the clients with multiple everyday tasks such as furniture assembly, moving help, home repairs, and more. TaskRabbit assists professionals by providing a platform to list their skills. The task-doers can work on their own schedule and increase their network through the website. Additionally, with the ease of payment functionality offered by the platform, individuals also get their payments immediately and conveniently.
- Service Seekers: Homeowners and clients quickly acquire service professionals from a wide option of skilled service providers through the job posting, direct hiring, and hybrid models. Moreover, the platform facilitates its users with diverse vetted handymen and their services at competitive prices.
The business model of TaskRabbit attracts millions of users looking to outsource everyday tasks to the platform. This model aims towards added convenience along with quality work delivery.
Revenue Streams of TaskRabbit
TaskRabbit mainly acquires revenue from its commission model. The platform offers services in over 45 categories and functions on a dual-fee model mentioned below.
- Commission: The handyman service platform charges 15% commission fees from the taskers on completion of a job.
- Service Fees: TaskRabbit earns revenue through the service fees charged to service seekers.
- Registration Fees: The platform also charges USD 25 as a one-time non-refundable fee from the taskers on registration.
- Sponsored Listing: The featured listing of the tasker on the platform is also a chargeable service. TaskRabbit earns income through this revenue stream as well.
TaskRabbit taps into this remunerative handyman service industry and provides ease of use, flexible work opportunities, and efficient solutions to all its users.
Now, that you have insights into the well-known handyman service platform- TaskRabbit, it is time to explore the essential features required to build a website like TaskRabbit. Tapping into the industry with all the necessary information will equip a new business enthusiast to create a lucrative business.
Essential Features of a Handyman Service Website Like TaskRabbit
A feature-rich handyman service platform works as a luring factor for service seekers and service providers, hence, acquiring a large consumer base and launching a profitable business. Listed are some essential features that produce a well-functioning service platform that promotes business growth.
- User-Friendly Interface:
A smooth operating website with user-friendly features creates an engaging platform. A clutter-free website reduces bounce rate and increases overall clicks and impressions of the platform. Therefore, increasing user interaction and encouraging new business platforms.
- Secure Payments:
Installing multiple secure payment gateways improves the efficiency of the platform. Integrating numerous payment methods such as credit cards, debit cards, e-wallets, and more on the platform while protecting user data creates a streamlined user experience.
- Ratings and Reviews:
The ratings and reviews feature encourages feedback and promotes transparency and credibility on the website. This feature enhances the quality of services offered to the clients. This feature fosters a sense of community among the platform users.
- Push Notifications:
The platform’s push notification feature helps maintain an active user base by sending real-time notifications through various mediums, such as emails, text, and push notifications. The push notification assists in quick query resolution improvement in services provided.
- Comprehensive Dashboard:
A comprehensive dashboard facilitates the platform owner with commission management, monitoring reviews, CMS management, discount and offers management, and more. An easy-to-use and intuitive comprehensive dashboard acts as a control center for the platform, promoting maximum result capacities.
- Robust Analytics:
The availability of robust and detailed analytics assists platform owners in making data-driven business decisions according to the most demanded service, highest revenue-generating service providers, and more to encourage business growth.
These are some of the features essential in handyman software solutions. The inclusion of these features creates a high-end platform for exponentially growing business. Finally, the blog will unveil a step-by-step guide for launching a handyman service platform and initiating this profitable business expedition.
Launch a Feature-Rich Handyman Service Platform.
Step-by-Step Guide to Building a Successful Website Like TaskRabbit
A website like TaskRabbit should instill its user-friendly features while also identifying the gaps in the market. Tapping into these potentials and catering to the needs of the industry will produce a successful business. Listed below is the complete guide to build a website like TaskRabbit.
- Complete Market Research and Analysis
The first step to building a handyman service platform is to identify the pain points of your target audience, study the service market industry, and recognize the demand and competitors of the website. Determining your business’s unique selling point also offers a competitive edge to the platform owner.
- Integrate Industry-specific Features
Determining the feature list you want to install in your home service platform is the next step on the agenda. Integrating industry-specific, state-of-the-art features in your website will assist in increasing your user base. Some of these advanced features are listed below.
- Advanced Job Posting
- Service Packages
- Rating and Reviews
- Direct Hiring
- Discounts and Offers
- Bidding Module
- Commission Management
- Analytics and Reports, and more.
Advanced functionalities produce an unmatched user experience, luring more business enthusiasts to indulge in the industry. It also promotes the comfort of service platforms to numerous players in the handyman industry.
- Choose the Right Developmental Approach
Now that you have chosen the set of features to be installed on your website like TaskRabbit, the next step is to find the right developmental method to launch your home service marketplace. This is another crucial step in your journey to create a successful business. There are mainly two methods to choose from, custom development and a readymade software solution. Both these methods are elaborated in detail below.
- Custom Development Method: This approach to developing a website from scratch requires former technical experience by the aspiring entrepreneur. This method requires high financial investment and a dedicated team of developers and designers to create a website like TaskRabbit. It is a cumbersome task that demands a high investment of time and money.
- Readymade Software Solution: A readymade software solution is packed with in-built features that assist a new entrepreneur in quickly launching their business in a cost- and time-effective manner. The customization and scalability capabilities of a turnkey software solution help young entrepreneurs with no coding expertise achieve enhanced business growth.
Smartly choose the developmental approach to launch your website like TaskRabbit. Analyze your business requirements and choose the aligning software to develop your handyman service platform.
Yo!Gigs, is a turnkey software solution, 100% white label packed with advanced features catering to the handyman industry.
Want to Know More About Readymade Handyman Software Solutions?
- Launch and Promote
After finalizing the essential steps to build a successful website like TaskRabbit, launching and promoting the platform is next. The new business owner can set up important platform pages such as landing pages, contact us, homepage, etc. Onboarding the service providers on the website with certain promotional collaborations helps increase the platform’s popularity. The platform owner can run social media campaigns, perform direct outreach, charge lower commission rates, and arrange free featured listings to promote its website.
These steps will assist a new business owner launch a successful handyman service platform. Now, that you are informed about the steps involved in initiating the business, the next question must be the software to choose for launching the platform.
Let me introduce you to Yo!Gigs, the best handyman service software solution. This solution assists an aspiring entrepreneur with no coding experience in launching their website backed by 1 year of free technical support. Further in the blog, we will explore more about the software and how it will launch your profitable business.
Why Choose Yo!Gigs- The Best Readymade Software to launch Your Handyman Marketplace
Yo!Gigs is the world’s only service marketplace software that can launch a service platform for both- freelancers and handymen. This readymade software solution is feature-packed with industry-specific features and third-party APIs that efficiently cater to both industries. Yo!Gigs is a self-hosted software with 100% customization and scalability capabilities that support enhanced business growth. It is an all-in-one software solution available at a one-time cost while providing 1 year of free technical support. Yo!Gigs has integrated all the essential as well as advanced functionalities, to produce an unmatched user experience. Some of these features are listed below.
- Multilingual and Multicurrency
- User Management
- Custom Registration Fields
- Commission Management
- DiverseRevenue Channels
- Calendar Booking
- Multiple Job Types
- Advanced Job Posting
- Job- Cancellation Window
- Reviews and Ratings
- Multiple Payment Gateways
- GDPR Compliant
- Comprehensive Data Analytics and Reports
- Personalized Demo
Yo!Gigs incorporates features developed according to the changing demands and trends of the handyman industry. The software solution is filled with functionalities that support SMBs and large businesses in launching and expanding their business operations. Overall, Yo!Gigs is a credible and excellent software choice to build your website like TaskRabbit.
Schedule A Free One-On-One Demo of Yo!Gigs.
To Wind Up
The handyman industry is thriving, and capitalizing on this lucrative industry will produce extraordinary results. The convenience and flexibility offered by these handyman platforms invite multiple users to these platforms. An aspiring entrepreneur can leverage these benefits by quickly entering the industry and launching their website using turnkey software.One can seamlessly follow the given steps to launch their handyman service platform and utilize the profits of this flourishing industry. Yo!Gigs, the best software in the market assists businessmen in achieving these goals. To know more about this purpose-built software consult the experts.
